Chioma Benedette Okafor

Applied Microbiology and Brewing Graduate | Sales & Laboratory Operations

Onitsha, NG.

About

Detail-oriented B.Sc. graduate in Applied Microbiology and Brewing, bringing a unique blend of scientific rigor and practical business acumen. Proven ability to enhance operational efficiency, ensure data integrity, and improve client satisfaction through experience as a Sales Assistant, Bookkeeper, and Laboratory Intern. Eager to leverage strong analytical, organizational, and communication skills to contribute to roles focused on quality assurance, process optimization, or client-centric operations within scientific or service-oriented environments.

Work

Graceland Hospital

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Laboratory Intern

Awka, Anambra State, Nigeria

Jan 2023→ Dec 2023

Summary

Supported diagnostic testing and maintained laboratory standards, ensuring compliance with safety protocols and contributing to efficient operations.

Highlights

Ensured 100% compliance with stringent safety protocols for sample collection, labeling, and storage, safeguarding data integrity and personnel safety.

Facilitated efficient diagnostic testing by meticulously preparing equipment and materials, contributing to timely and accurate test results.

Maintained a pristine and organized laboratory environment, adhering to GLP standards to support high-quality research and diagnostic operations.

Implemented systematic organization of laboratory reagents and samples, improving retrieval efficiency by 10% and minimizing potential for errors.

Jeff Generators Nig. Ltd

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Sales Assistant & Bookkeeper

Onitsha, Anambra State, Nigeria

Jan 2021→ Dec 2022

Summary

Managed sales operations, financial record-keeping, and customer service to drive satisfaction and ensure operational continuity for a generator sales company.

Highlights

Enhanced customer satisfaction by expertly guiding clients through product selection, resulting in improved sales conversions and positive feedback.

Maintained accurate daily sales records and managed all financial entries, ensuring 99% data integrity for robust accounting and reporting.

Optimized inventory levels by proactively monitoring stock and coordinating timely restocking, reducing stockouts by 20% and ensuring uninterrupted product availability.

Provided effective after-sales support, resolving customer inquiries and complaints to uphold brand reputation and foster client loyalty.

Languages

English

Igbo

Education

Nnamdi Azikiwe University

Onisha, Southeast, Nigeria

Nov 2019→ Dec 2023

B.Sc. Applied Microbiology and Brewing

Skills

Administrative & Financial Management

Basic Bookkeeping, Financial Record Management, Attention to Detail, Organizational Skills, Data Entry.

Communication & Client Relations

Effective Communication, Customer Service, Client Relationship Building, Problem-Solving, Interpersonal Skills.

Laboratory & Technical Skills

Laboratory Procedures, Sample Handling, Safety Protocols, Diagnostic Testing Support, Equipment Preparation, Laboratory Organization.

Operational Efficiency

Stock Monitoring, Inventory Management, Process Improvement, Adaptability, Team Collaboration.